Technical Service
Our Technical Service goes beyond problem-solving. Working with you, we help you to grow by providing solutions tailored to your specific pre-press room.
Our technical service offers you more than problem-solving.
We work with you and explore how you can best benefit from our advanced products and solutions to boost your growth.
Our experienced team offers quality-oriented technical advice and proactive support to tailor our product and process solutions to perfectly meet your needs.
Technical Service offering:
For plates
- Extensive field work experience, servicing competitive plate making systems
- Implementation of nyloflex® and nyloprint® plates as well as ThermoFlexX products into your workflow
- Immediate service response time
For equipment
- Equipment pre-installation surveys to provide optimum layouts/workflows
- Installation and service of our solvent and thermal systems (includes automated plate making and stand alone systems)
- Extensive remote support service capabilities
Hands-on support worldwide. On-site and remote technical support.
Competence Centers
Willstaett, DE
Industriestrasse. 1, 77731
Shanghai, CN
100 Shuifeng Road, Yangpu 200093, Shanghai, China
Charlotte, NC, US
2915 Whitehall Park Dr #600, Charlotte, NC 28273, USATechnical Service Registration
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More Services
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A three-step certification program to standardize your flexo platemaking implementing best practice procedures. This empowers plate makers to continually aspire to quality and process improvement.
Equipment Service
We service equipment as a partner for our customers always seeking to provide brilliant solutions.
rotec® RUSH Program
Faster delivery times for the most popular rotec® Blue Light, Smart Premium and High Performance Sleeves.