Our technical service offers you more than problem-solving.

We work with you and explore how you can best benefit from our advanced products and solutions to boost your growth.

Our experienced team offers quality-oriented technical advice and proactive support to tailor our product and process solutions to perfectly meet your needs.

technical service

You benefit from global customer and industry support for nyloflex® flexographic and nyloprint® letterpress printing plates. At the same time, our team also provides first-level service support for ThermoFlexX installation and application issues.

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Technical Service offering:

Hands-on support worldwide

For plates
  • Extensive field work experience, servicing competitive plate making systems
  • Implementation of nyloflex® and nyloprint® plates as well as ThermoFlexX products into your workflow
  • Immediate service response time
For equipment
  • Equipment pre-installation surveys to provide optimum layouts/workflows
  • Installation and service of our solvent and thermal systems (includes automated plate making and stand alone systems)
  • Extensive remote support service capabilities
On-site and remote technical support
  • Collaboration

    XSYS experts from printing plates, plate making equipment and sleeve and adapters provide one shop technical solutions for customers all around the world.

  • Trainings

    We constantly share our more than 50 years of plate making expertise with customers and partners.

  • Demo

    We are where you are. You need an appointment for an equipment demonstration or speak to a Technical Service member? Click here! https://xsysglobal.com/virtual-sales/

Competence Centers

  • Stuttgart, DE

    Sieglestraße 25, 70469, Stuttgart, Germany

  • Shanghai, CN

    301 Jiangxinsha Road, Pudong 200137, Shanghai, China

  • Charlotte, NC, US

    2915 Whitehall Park Dr #600, Charlotte, NC 28273, USA

equipment demo

Technical Service Registration.

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    A three-step certification program to standardize your flexo platemaking process. This provides plate makers with much more support for their daily business.

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