We service equipment as a partner for our customers always seeking to provide brilliant solutions.
XSYS offers one-stop equipment service from a single source. Benefit from our expertise as your total solution partner.

Customer benefits
The expertise of XSYS technicians extends beyond the equipment itself. Our in-depth knowledge of plates provides you with a competitive edge.
When you talk – we listen, ensuring that you achieve the service and plate quality that you expect.
With a service contract, you receive priority support over on-demand requests.
Planned and proactive maintenance reduces both your non-productive downtime and the total cost of ownership.
Thanks to our equipment service, you achieve higher and more consistent plate quality, which pays of as greater customer loyalty.
Gold Contract
Gold Contract insurance for ThermoflexX and Catena provides the following coverage:
The Gold Contract is a type of insurance. It covers the following: All consumables required for operation per year (e.g. filters, ubricants, etc.), the so-called consumables.
All spare parts that are required per year due to defects when using the device as intended. Excluded is willful damage and improper use.
All assignments that are necessary under 2. incl. travel expenses, labour, visa costs, etc.
One visit for preventive maintenance per year.
Phone support during normal business hours (9-17).
Equipment Service Registration
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More Services
View AllFlexoExpert Certification Program
A three-step certification program to standardize your flexo platemaking implementing best practice procedures. This empowers plate makers to continually aspire to quality and process improvement.
Technical Service
Our Technical Service goes beyond problem-solving. Working with you, we help you to grow by providing solutions tailored to your specific pre-press room.
rotec® RUSH Program
Faster delivery times for the most popular rotec® Blue Light, Smart Premium and High Performance Sleeves.